Privacy Policy

Date of Last Revision: 15 October 2018

Who We Are

Welcome to the website (the “site”) of Happy Adams B.V. (“we”, “us” and/or “our”). [Kamer van Koophandel (KvK) registration #68587627].

This Privacy Policy has been created to provide information about our company and its content and data linking platform and related services (together with the site, the “service(s)”) to our visitors (“you”, “your”). This Privacy Policy sets forth Happy Adams B.V.’s policy with respect to information including personally identifiable data (“personal data”) and other information that is collected from visitors to the site and related service.

Our website address is: happyadams.com.

Information We Collect

When you interact with us through our site, we may collect personal data and other information from you, as further described below.

Browsing Our Site: We automatically receive your computer’s internet protocol (IP) address when you visit our site in order to provide us with information that helps us learn about your browser and operating system.

Personal Data That You Provide Through the Services: We collect personal data from you when you voluntarily provide such information, such as when you contact us with inquiries, respond to one of our surveys or register for an account on our website. Wherever Happy Adams B.V. collects personal data we, make an effort to provide a link to this Privacy Policy. You can choose at any time to opt out by contacting us at admin@happyadams.com or mailing us at: Happy Adams B.V., Binckhorstlaan 135 D-1, 2516BA Den Haag, The Netherlands.

By voluntarily providing us with personal data, you are consenting to our use of it in accordance with this Privacy Policy. If you provide personal data to us, you acknowledge and agree that such personal data may be transferred from your current location to the offices and servers of Happy Adams B.V. and the authorized third parties referred to herein. The personal dnformation that you provide can be accessed at any time through “My Account.” You can contact our customer support at admin@happyadams.com if you need help accessing your account. We will keep any information that you provide to us until such time as you delete your account with Happy Adams B.V. or until otherwise specified in the “Retention of Your Personal Information” section of this Privacy Policy.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for other reasons, like for our email list or marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies:

  • If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
  • If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
  • When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
  • If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Our Use of Your Personal Data and Other Information

Happy Adams B.V. will not sell or rent to any third party any of the personal information or data that you provide to us. We use the personal data you provide in a manner that is consistent with this Privacy Policy. If you provide personal data for a certain reason, we may use the personal data in connection with the reason for which it was provided. For instance, if you contact us by email, we will use the personal data you provide to answer your question or resolve your problem. We may also use your personal data and other personally non-identifiable information collected through our website to help us improve the content and functionality of our website and to better understand our users.

Visitor comments may be checked through an automated spam detection service.

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Information Regarding Your Data Protection Rights Under General Data Protection Regulation (GDPR)

For the purpose of this Privacy Policy, we are a Data Controller of your personal information.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

  • We need to perform a contract with you, such as when you create a Policy with us
  • You have given us permission to do so
  • The processing is in our legitimate interests and it’s not overridden by your rights
  • For payment processing purposes
  • To comply with the law

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. In certain circumstances, you have the following data protection rights:

  • The right to access, update or to delete the personal information we have on you
  • The right of rectification
  • The right to object
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Embedded Content From, and Links to, Other Web Sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These other websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Our site also contains links to other websites that are not under our direct control. These websites may have their own policies regarding privacy. We have no control of or responsibility for linked websites and provide these links solely for the convenience and information of our visitors. You access such linked websites at your own risk. These websites are not subject to this Privacy Policy. You should check the privacy policies, if any, of those individual websites to see how the operators of those third-party websites will utilize your personal information. In addition, these websites may contain a link to websites of our affiliates. The websites of our affiliates are not subject to this Privacy Policy, and you should check their individual privacy policies to see how the operators of such websites will utilize your personal information.

Third-Party Service Providers

In general, the third-party service providers we use will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. Please note that certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. Also, certain providers may be located in, or have facilities located in, a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

We recommend that you read the privacy policies of these service providers, so you can understand the manner in which your personal information will be handled by these providers. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our site, happyadams.com. No personal information is ever sent to Google. Before sending any site usage data to Google, we anonymize IP addresses. We also exclude tracking for users who have activated the “Do Not Track” option in their web browser.

This anonymous data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/.

Email List Management
We use the MailChimp service to store personal data of those who order products from our website or who choose to subscribe to our email list. This is in order to notify customers of updates to their order status or to communicate with those who subscribe to our email list. MailChimp’s Privacy Policy can be viewed at https://mailchimp.com/legal/privacy/.

Payments Processors
We provide paid products, merchandise, and/or services on our website. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

The payment processors we work with are:

Stripe: Their Privacy Policy can be viewed at https://stripe.com/us/privacy.
PayPal: Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full.

Our Email Policy

If you place an order with us, you will receive automated emails, and emails from our team, related to that order. If you choose to sign up for our email list, we may send you emails about our store, new products and other updates. We use Mailchimp as our marketing platform. By subscribing, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.

Our Disclosure of Your Personal Data and Other Information

In the unlikely event that we are involved in an acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Retention of Your Personal Information

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

How long we retain certain data:

  • Inactive accounts – 1 year
  • Pending orders – 30 days
  • Cancelled Orders – 30 days
  • Failed Orders – 15 days
  • If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Protecting Your Child’s Privacy

Our website is not designed for use by anyone under the age of 13 (“Child”), though we realize we may have a Child attempt to make purchases through our website. We do not verify the age of our users nor do we have any liability for verifying a user’s age. If you are a Child, please seek the permission of a parent or guardian before using our website. If you are a parent or guardian and believe your Child is using our website, please contact us to remove your Child’s account; we reserve the right to ask you for verification of your relationship to the Child before we honor such a request. If we discover that a Child has created an account on our website, we will immediately delete the account as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. However, as parent of such a Child, you understand that you are legally liable for any transactions created by the Child.

By accessing this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

Security & Protecting Your Data

Happy Adams B.V. takes reasonable steps to protect the personal data provided via our website and services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. In particular, email sent to or from our staff may not be secure. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any personal data to Happy Adams B.V. via the Internet.

Updates to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we may notify you on our website, by a blog post, by email, or by any method we determine. The method we chose is at our sole discretion. We will also change the “Last Updated” date at the beginning of this Privacy Policy. Any changes we make to our Privacy Policy are effective as of this Last Updated date and replace any prior Privacy Policies.